🔁 Refund Policy

Last updated: 09/04/2026

At Darlink, we aim to provide transparent and professional services. This refund policy explains how refunds are handled for services available on our platform.

1. 🧾 Digital Services & Non-Refundable Items

All services offered on Darlink are digital or service-based. As such, they are non-refundable once:

  • The request has been submitted and processed

  • A service provider has been contacted or assigned

  • The service has started or been partially delivered

2. 📦 Add-On Refunds

Once a client connects with a partner or requests a service, Darlink is not responsible for the execution of that service.

All agreements, pricing, and service delivery are handled directly between the client and the service provider.

You may request a cancellation before your request has been processed or shared with a partner.

After that point, cancellations must be handled directly with the service provider.

3. ❌ Order Cancellations

You may request a cancellation within 1 hour of your purchase if the services haven’t been activated yet. Please contact us immediately at:

📧 support@darlink.ma
📞 Or via WhatsApp on our contact page

We will assess your request and reply within 24 hours on business days.

4. ⚠️ Exceptions or Errors

If a payment was made in error (e.g. duplicate orders, technical issues), please contact us right away. We will investigate and issue a refund or correction if the claim is valid and the service hasn’t been activated.

5. 🔐 Stripe & Payment Security

All transactions are securely processed via Stripe. Refunds (if approved) are issued via the same payment method within 5–10 business days, depending on your bank.

©6. 💬 Need Help?

If you have any concerns about your order or are not satisfied, please reach out. We’re here to help.

👉 Go to our Contact Page

📧 info@darlink.ma